Tickler Letters

Tickler Letters
You make notes on your repair orders to tell people what their vehicle needs. These service recommendations are often ignored by the customers because they forget or they just don't have the money. It's frustrating because these services are important. Worse yet, some of your notes tell your customer about conditions that are or can become dangerous. If only you had the time to follow up with a personal note.

With our system, each time you complete a repair order in C.A.R.S., you have the option of sending a Tickler Letter to that customer. You decide how many days to wait before sending the letter and periodically, at your convenience, you can print all the letters. If a letter is due, it prints; if not, it waits. The Tickler Letter system will also print a copy of the Description of Work right from the original repair order complete with your service recommendations.